Terms and Conditions
Evolution Optix
Last Updated: April 03, 2025
Welcome to Evolution Optix, a fibre network operator providing high-speed internet and related services in South Africa. By accessing or using our website (evolutionoptix.co.za) and/or our services, you agree to be bound by these Terms and Conditions ("T&Cs"). If you do not agree with any part of these T&Cs, please do not use our website or services.
1. Definitions
- "We," "Us," or "Our": Refers to Evolution Optix, a fibre network operator registered in South Africa.
- "You" or "User": Refers to any individual or entity accessing our website or services.
- "Services": Refers to fibre optic internet, network connectivity, and related offerings provided by Evolution Optix.
- "Website": Refers to evolutionoptix.co.za and any associated subdomains.
2. Use of Our Website and Services
2.1. Eligibility: You must be at least 18 years old and legally capable of entering into a binding agreement to use our services.
2.2. Permitted Use: The website and services are for personal or business use in accordance with these T&Cs. You may not use them for any unlawful or unauthorized purpose.
2.3. Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.
3. Service Provision
3.1. Availability: We strive to provide uninterrupted fibre network services but do not guarantee that services will be available at all times due to maintenance, technical issues, or factors beyond our control (e.g., power outages or third-party infrastructure).
3.2. Service Agreement: Specific terms related to service plans, pricing, and installation will be outlined in a separate service agreement or contract provided at the time of subscription.
3.3. Fair Usage: We reserve the right to monitor and limit excessive usage that negatively impacts the network or other users.
4. Payments and Billing
4.1. Fees: All fees for services will be communicated upfront and are payable as per the agreed billing cycle (e.g., monthly or annually).
4.2. Late Payments: Late payments may incur penalties or suspension of services, as outlined in your service agreement.
4.3. Refunds: Refunds, if applicable, will be processed in accordance with our refund policy or South African consumer laws.
5. Intellectual Property
5.1. Ownership: All content on our website, including text, logos, graphics, and software, is the property of Evolution Optix or its licensors and is protected by South African copyright laws.
5.2. Limited License: You are granted a non-exclusive, non-transferable license to access and use the website for personal or business purposes. You may not copy, modify, or distribute our content without written permission.
6. Privacy
6 .1. We respect your privacy and handle personal information in accordance with our Privacy Policy (available on our website) and the Protection of Personal Information Act (POPIA).
6.2. By using our services, you consent to the collection and use of your data as described in the Privacy Policy.
7. Limitation of Liability
7.1. To the fullest extent permitted by law, Evolution Optix will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services, including loss of data, profits, or business opportunities.
7.2. We are not responsible for interruptions caused by force majeure events, such as natural disasters, strikes, or government actions.
8. Termination
8.1. By You: You may terminate your use of our services as per the terms of your service agreement.
8.2. By Us: We may suspend or terminate your access to the website or services if you breach these T&Cs, fail to pay fees, or engage in illegal activity.
8.3. Upon termination, your right to use the website and services will cease immediately.
9. Governing Law
9.1. These T&Cs are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.
10. Changes to These Terms
10.1. We reserve the right to update these T&Cs at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the revised terms.
11. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: info@evolutionoptix.co.za
- Phone: 051 400 6920